Posts in process

Process Is Not Replacement For Training And Tools

May 23, 2019

When things go wrong, it’s human instinct to jump to the nearest possible solution and execute. The goal is to rectify the problem as soon as possible, to ensure that it either never happens again, or the chances of it happening again are slim. This hasty response, however, more often than not leads to suboptimal solutions that merely put a band-aid on the problem and do not address the underlying root causes.